CloudEXPO | DevOpsSUMMIT | DXWorldEXPO

Digital Transformation Maturity Model SLG (Solid, Liquid, Gas) as One Platform

New technologies and processes have propelled dramatic shifts in how data and logic interact to create customer experiences. Having evolved from mainframes to new forms of digital transformations, leaders of various industries are asking themselves: What’s next?

The answer is Platform Oriented Architecture – the precipice of Digital Transformation. This platform is never something to be built from scratch. It should set the foundation for the marriage between everything you’re already doing to everything you want to launch in the future.

Cloud based platforms play an important role in digital transformation by creating an integration metric and API economy. Imagine all the different services you will need for your own Digital Transformation journey – Data Migration, RPA, DevOps, QA; a Cloud Based Platform gives you the ability to implement these services with reduced configuration time and lower cost, thus allowing our clients to stay ahead of the competition and increase their bottom line.

Your new Cloud Based Platforms delivers the value in three categories:

• Strategy - Once an assessment of your technologies capabilities has been completed, a platform diagram can be built providing a positive IT foundation and mapping out your digital initiatives for the next three years.

• Customer experience - Starting with customer centric design solutions, the Cloud Based Platform’s API economy allows for simple integration of new apps that your customers are asking for, further enhancing their experience.

• Technology - Having a Cloud Based Platform creates the capably of using vendor neutral technology solutions which are the right fit for your customers.

Through our expertise, Fulcrum has built templates for specific domains. If your business is related to Higher Education, Supply Chain, Food Industry or E-Commerce, we have something to accelerate your journey into digital transformation for your business. Our knowledge in the customer domain allows us to apply the customer logic on top of a Cloud Based Platform and thus problem solve any issues that may arise during the digital transformation process.

Platform Oriented Architecture – SLGLike all earlier computing architectures, the SLG platform is a “box” comprised of three states of matter — solid, liquid, and gas — that work together to enable digital transformation.

• Solid – Analytics and Insight – With a data structure comprised of big data, this element includes both data science and intelligent data; today, we call this machine learning.

• Liquid – Operational Workflow Logic – Between the solid and liquid layers, there is a “data handshake,” wherein robots (RPA), AI, automation, SaaS apps, DevOps, chatbots and other smart software retrieve information from an ocean of intelligent data. This handshake is necessary to translate the raw data so it can be interpreted by applications to create an experience for a specific medium.

• Gas – Holistic Experience – The information translated by the logic is molded by the applications to take the form of whatever container you put them in, much like gaseous matter. Now, what was once solid, formless data can be interpreted by the software of its container and displayed on phones, tablets, desktop computers, smart watches, IoT devices, the cloud, virtual reality, augmented reality and more.

Look at what customers are asking. Understand what new business is demanding from the market. Then, fast track the process to create the experience. The new architecture will work if your people and culture embrace the agile, rapid delivery mindset. This is the essence of Digital Transformation.